Voilà has developed a ‘closed-loop bag recycling program’ where customers can return bags to our delivery teammates which are then recycled into new Voilà bags.
Customers will be charged a $0.05 bag deposit for every bag used in their order, however they will be refunded $0.05 for every bag they give back in order to encourage recycling.
Delivery teammates will accept returns of Voilà bags - and any other bags customers may have - in an effort to continue to remove single-use plastic bags from the environment.
Please see our Terms & Conditions for full details.
Please note that for the time being, delivery teammates will not accept bag returns for our bag recycling program. During this time we will be waiving the bag deposit and not offering the bag refund. Customers are encouraged to keep all bags for collection at a later date. Thank you for your understanding.