Groceries for Businesses, Made Easy
Most businesses face the same procurement challenges every day: multiple tiring store runs, endless supplier coordination, inconsistent quality. At Voilà for Business, we've simplified those bottlenecks by taking care of your essentials so your team can focus on running the business.
How do we simplify procurement?
Click on each box to read more.
Saving Valuable Bandwidth
Quick Onboarding: Get an account in a jiffy*, no need for lengthy training! (*subject to meeting eligibility criteria)
Order on the Go: An easy-to-use app with multiple delivery slots between 6AM and 10PM.
Decide Faster: Simplified assortment, no wasting endless hours to reach MOQ.
Elevated Quality Standards
Sourcing Excellence: At Voilà, we don't dispatch your order until we're satisfied.
Redefining Delivery: We deliver in refrigerated vans, right to your kitchen.
Fresh or It's Free: If you're not satisfied, we'll issue a refund.* (*Terms and Conditions apply)
More Value for Every Dollar
No Subscription Fee: Enjoy a stress-free experience thanks to no extra charges.
Volume-Based Discounts: Based on your orders with Voilà, you may be eligible for a volume-based discount.
Scene+ Member Rewards: Earn points on eligible products and redeem them on your next order.* (*Terms and Conditions apply)
What kind of businesses and institutions do we service?
We serve a wide range of organizations across our delivery regions in Ontario and Québec.
Featured Product Categories
We service a variety of office grocery essentials and deliver them in refrigerated trucks. Some commonly ordered items by businesses on Voilà are:
Which Voilà account is right for my business?
We do not charge a subscription fee for business accounts. Compare what's included across account types. Your account manager tailors the right fit for your business.
*Pay by invoice subject to credit approval.
#Your Account Manager will find you the earliest delivery option by working with the fulfilment team.
Become a Voilà Business Customer* in Just 4 Steps
Requesting a business account by submitting the form or email us at voilaforbusiness@sobeys.com
Your dedicated account manager contacts you within 48 hours
We review your business needs and finalize the right account type based on our eligibility criteria qualification
We configure your account and invoicing method and we guide your 1st order
*Subject to meeting eligibility criteria. See Terms and Conditions for full details.
Frequently Asked Questions by Businesses
What is Voilà's Freshness Guarantee?
If you buy an eligible product from Voila, and the product delivered isn't fresh or doesn't meet your standards, it's free. Email your account manager to return the product and we will refund the purchase price or provide you with a credit or voucher. *Terms and Conditions apply. For full details about our Freshness Guarantee, please visit our Terms and Conditions.
Is there a limit to the number of addresses that can be associated with one Business Account?
Yes, each account can have 15 addresses concurrently.
What do you mean by no subscription for B2B accounts?
We understand that businesses subscribe to multiple services, and we don't want you to stress about yet another subscription. For all B2B accounts, there is no subscription model. We deliver free of cost with a minimum order requirement of just $35.
Where do you currently service?
Greater Toronto Area, Hamilton, Ottawa / Ottawa-Gatineau, Greater Montreal Area, and Québec City. Our delivery slots are between 7am and 10pm. In several regions, we offer same-day delivery (when available). You can place an order up to 7 days in advance. Visit our Terms and Conditions for full details.
How do I know if my order has been delivered?
To avoid confusion and ensure we always deliver at your convenience, we will never leave a parcel behind in your absence. We will only deliver to you if you're present at your office during the selected slot.
What's Pay by Invoice?
While we accept credit card payments via Visa, Mastercard, and Amex, subject to completing a credit check, you may be eligible to receive monthly invoices. If you are approved for invoice payments, you'll get a monthly invoice to settle your previous month's dues.
Can I change my order before it's delivered?
Yes, within the cutoff period. Once you complete your order, you'll receive a confirmation email with your order details and the deadline for changes. Simply edit your order and we'll take care of the rest.
What's access beyond full delivery slots available to Voila Business Premium Accounts?
Where delivery slots are booked or items are out of stock, you can contact your account manager to provide individualized support.
Voilà Business Preferred or Voilà Business Premium Accounts (together, the "Business Accounts") are available to business customers who meet applicable criteria, as set by Voilà in its sole discretion. Voilà may offer volume-based discounts to Business Account holders from time to time. Any such volume-based discounts shall be set by Voila in its sole discretion and may be modified or withdrawn at any time. We reserve the right, at our discretion, to suspend, cancel or make changes to the terms of the Business Accounts (including but not limited to delivery fees, delivery slots, payment terms, account support, and discounts) without prior notice, which includes the right to withdraw Business Account privileges from any customer who we determine does not qualify or is abusing the program.